About that charades scene…
As a fan of Hans and character redemptions, we need to view that scene through the eyes of the victim, not Hans. If you look from his pov you’re going to be able to rationalize everything he did and find reasons to say he isn’t so bad. But look from Anna and Elsa’s pov.
He manipulated Anna, lied to her, used her to gain power and left her to die. He broke Elsa emotionally and tried to decapitate her. These are actions society today puts people on death row for because murder is the worst possibly crime a human can commit. We deem those people as monsters so twisted they cannot be redeemed and must be put to death.
The victim of this kind of thing is not going to look through the lens of the audience who has been overanalyzing a character for seven years and read all the books and comics. They are going to see the person who nearly took their life as an absolute monster.
Elsa calling him an unredeemable monster is completely in character. If you’re writing helsa and you’re not addressing the trauma associated with his actions in your redemption story then you are doing it wrong. This is how Elsa and Anna see him. Full stop.
As for Kristoff saying Hans is the greatest mistake of Anna’s life, who doesn’t say that about a bad relationship?? I don’t see victim blaming.