I think sometimes people forget that service providers aren’t JUST the service they provide to you, but are also real human beings with real feelings and lives of their own. Every time I come across a situation that fucks me up as a service provider, I’m just going to reply and add it to the list of friendly reminders here.
Feel free to add your own instances in the comments if you want.
Friendly Reminder That Service Providers are Human And:
-Have personal lives that can affect our output speeds despite our best efforts.
-Are not obligated to answer you at all hours of the day and night.
-Are not obligated to notify you that a family emergency has occurred while still in the middle of experiencing said emergency.
-Can have mental health issues that make it difficult to work with other human beings, and may shut down or interact minimally if your behaviors are triggering.
-Fucking need to sleep sometimes to maintain their health.
-Deserve to be paid fairly for their time, expertise, and hard work.
-Get physically sick and need time to recuperate.
-Deserve to be treated with common human decency, even when they make mistakes that frustrate you, and most especially when they are subject to circumstances wildly outside their control.
-Can have technical difficulties that slow their work down.
-Deserve to be able to attend funerals and other important family events without being made to feel that they should be responsive to you during those times.
-Deserve to get to enjoy time with the people they love without work interruptions.
-Deserve to get to have the occasional sanity break where work isn’t haunting them every second of every day.
-Shouldn’t have to neglect the important people in their lives to be at your beck and call 24/7.
-Deserve to have their boundaries respected.